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Terms & Conditions

Please read these terms and conditions carefully as they set out the terms under which make the products available to you (“Product Terms”). You as the customer will transact with (the Company).


The prices payable for the items that you order are clearly set out on the web site. The price of the items does not include the delivery charge where applicable. The standard delivery charge is £79.99 for areas as specified on the delivery information section. Prices can change and we always bring you the latest prices as quickly as possible. The cost of the delivery is discounted when you place an order and should the goods be returned without any fault then the full cost of delivery will be applied.

Product dimensions, weights, colours & specifications

Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on this website are approximate.

Images of the products shown on this website are for illustrative purposes only. We have made every effort to display all product colours accurately. However we cannot guarantee that the image displayed on your monitor will accurately reflect the true colour of the product delivered to you.

Whilst every effort has been made to ensure that product specifications are correct on this website due to continual product development through research & design specifications may change without notice.


If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. Payment will be taken for out of stock products to secure stock, only if you are happy to proceed with the order and agree to wait for the product.


Any changes (such as change of delivery address, delivery time) to an order requested by customer may subject to £5 administration charge.


Delivery will be made to the address specified by you.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors.


If you wish to cancel your order we ask that you advise us at least 1 working days before your planned delivery date and you will receive a full refund. If 1 working days notice is not given, we will not refund the delivery charge. Where the goods have been delivered to you, you may cancel the contract for up to 7 working days from the date of delivery, in line with the distance selling directive.


If you decide to return your goods to us you will be liable for any postage costs. Refunds can only be made by the same method used for purchase.

If for any reason you need to cancel an order within 7 working days of receiving delivery, please contact us and advise a member of our team that you wish to return the product and the reason for return.

Under the terms of the distance selling directive you as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made. Your statutory rights are not affected.


You can pay with any Maestro, MasterCard or Visa card. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. It may be necessary to re-confirm your security number for data protection reasons. Payment will be taken for out of stock appliances to secure stock, only if you are happy to proceed with the order and agree to wait for the product.

We accept internet orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. This means you cannot inadvertently place an order through an unsecured connection.


These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer services

If you have an order query please email us at

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